General Rental Conditions


In order for the car rental process to be legally established and the vehicle to be delivered to you, the Car Rental Agreement and the Vehicle Delivery Form documenting the characteristics of the vehicle, the rental price and duration, fuel and possible damage conditions must be mutually signed.

We inform our users in detail about their responsibilities in the contract, both in our company's offices and on our website at

We would like to remind you that you read the General Rental and Delivery Conditions on this page carefully before making your car rental transaction, and if you want to get detailed information, you can get help from our reservation center on 0850 222 80 55, our offices, or [email protected].

You agree that if the Vehicle Delivery Form is not signed during both delivery and return, you will be deemed to have accepted its content, and if you have an objection to the Form, you will have an appraisal done by the expert whose expenses you will cover, otherwise your objections will not be taken into account.


The vehicle, along with its accessories and keys, is your responsibility. As long as the rental agreement continues, you must use the vehicle you have rented in accordance with the Highway Traffic Law No. 2918 dated 13.10.1983 and the Traffic Rules No. 26901.
- It is your responsibility to drive the vehicle in compliance with road, climatic conditions and speed limits. You are responsible for all damages that may occur as a result of using the vehicle outside its capacity and production purpose, hitting places different from the road level such as bumps and potholes, using it on the land and on the beach, and damages caused by water entering the engine or other parts of the vehicle. You must not use the vehicle for racing, speeding, testing the vehicle's durability and speed, or teaching someone else to drive.
- Keep the vehicle locked whenever you are not using it. Make sure you use the correct and appropriate fuel. Check the oil levels and keep the tire pressures at the proper level.
- Even if you have returned the vehicle, you are responsible for any crimes, parking tickets, traffic fines, illegal OGS and HGS passes that may occur later during the period when the vehicle was in your use. In addition, if requested from you, you are obliged to provide all requested information about you and the additional driver with you. If you do not provide this information completely and completely, all responsibility belongs to you.
- You may not sell, rent or dispose of the vehicle or any of its parts. Even for free, you cannot make the tool available to anyone other than the names in the contract. You cannot give any person legal rights on the vehicle and you cannot transfer your own rights.
- Under no circumstances should you top up the brake, clutch, transmission oils or engine coolants fluid levels for your own safety. If any warning light comes on or low oil levels appear on the instrument panel, contact us immediately. In case of emergency, the telephone number that you can reach 24 hours a day will be given to you by the office representative from whom you received the vehicle.
- When you detect any malfunction with the vehicle, you must immediately warn us. Do not allow any person to work on the vehicle without any written permission.
- You have to bring the vehicle to the place we have agreed with you beforehand, within our working hours. The vehicle must be received by checking its condition and being seen by our employees or authorized persons. If you are unable to check the condition of the vehicle, or if we have agreed with you to return the vehicle outside of working hours, you have agreed in advance to be examined by the person we authorized or our employee and you will be responsible for any damages that may occur until the situation is determined. If you object to this due diligence, you can request an expert review, provided that the costs are covered.
- Expenses we will make to return the vehicle to its pre-rental condition due to changes made to the vehicle without our approval, damages that were not recorded in the minutes and/or reported with incomplete documents during the return of the vehicle, and damages that are not covered exclusively by insurance coverage/over the coverage limit, the vehicle's interior trim, rims Damages caused are your responsibility.
- The vehicle must only be driven by you, the additional driver specified on the contract, or by persons authorized by us in writing. The person driving the vehicle must have a valid driver's license.
- You cannot drive the vehicle while under the influence of alcohol and/or drugs. You cannot carry passengers over its capacity and you cannot take them outside the borders of Turkey.
- Before returning the vehicle, check if you have any personal belongings. Salary due to personal belongings left in the vehicle